Outlook 2010 Level 2: Intermediate Topics
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COURSE TIMES: 9:00am - 4:30pm

Printable version of this course


In this course, you will learn to customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.
Upon successful completion of this course, students will be able to:

  • Customize message settings.
  • Organize and locate Outlook messages.
  • Set calendar options.
  • Track activities using the Journal.
  • Assign and track tasks.
  • Share folder information.
  • Customize the Outlook environment.


This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

This course requires you to be familiar with using personal computers and have used a mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. The ability to launch and close programs; navigate to information stored on the computer; and manage files and folders, is highly recommended. A familiarity with other Microsoft Office applications (e.g. Microsoft Word) will be helpful.


*Course cost listed does not include the cost of courseware or lunch. Course is subject to minimum enrollment. Please contact us at learn@vtec.org or 207-775-0244 for additional pricing information, or if you have any questions.


Lesson 1: Customizing Message Options
Modify Message Settings
Modify Delivery Options
Change the Message Format
Set the Out of the Office Notification
Create a Contact Group
Insert a Hyperlink
Create Quick Steps

Lesson 2: Organizing and Locating Messages
Sort Messages Using Multiple Criteria
Find Messages Using Instant Search
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email

Lesson 3: Setting Calendar Options
Set Workdays and Time
Display an Additional Time Zone
Set Availability Options
Create Calendar Groups
Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal
Record a Journal Entry Automatically
Record a Journal Entry Manually
Modify a Journal Entry

Lesson 5: Managing Tasks
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Lesson 6: Sharing FOlder Information
Specify Folder Permissions
Access Another User's Folder
Send Calendar Information to an Email Message
Delegate Folder Access to Users

Lesson 7: Customizing the OUtlook Enviroment
Customize the Ribbon and Quick Access Toolbar
Customize the To-Do Bar
Create a Folder Home Page