MD-100T00 - Installing, Configuring, Protecting and Maintaining Windows 10
7/20/2020 - 7/24/2020
9/21/2020 - 9/25/2020


COURSE COST: $2495.00

COURSE TIMES: 9:00am - 5:00pm

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In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.


Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.


*Course cost does not include the cost of courseware, or exam. Please contact us at or 207-775-0244 for additional pricing information, or if you have any questions. Course to run is subject to a minimum enrollment. Course may run as a Live On Live Virtual Instructor Led class if the minimum enrollment is not met. Labs are included in course.


After completing this course, learners should be able to:
Install and customize Windows 10
Configure Updates for Windows.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network and remote management settings in Windows.
Configure and manage browsers and applications in Windows.
Configure account access and authentication.
Configure file and folder permissions.
Describe methods for securing Windows 10, common threats and methods for mitigating against them.
Troubleshoot Windows and application installations.
Troubleshoot hardware and driver issues.
Troubleshoot file issues and perform recoveries.

Module 1: Installing Windows
Introducing Windows 10
Windows 10 Editions and Requirements
Deployment Options
Upgrading to Windows 10
Deployment Tools
Lab : In-place upgrade of Win7 to Win 10
Lab : Migrating User Settings using USMT

Module 2: Post-installation Configuration and Personalization
Configure and Customize the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
Lab : Using Settings App & Control Panel
Lab : Using Group Policy Objects
Lab : Using PowerShell to Configure Windows
Lab : Managing local and network printers

Module 3: Updating Windows in Windows 10
Windows Servicing Model
Updating Windows
Lab : Updating Windows 10

Module 4: Configuring Networking
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
Lab : Configuring Network Connectivity
Lab : Configuring and Testing Name Resolution
Lab : Remote Management

Module 5: Configuring Storage
Overview of storage options
Managing Local Storage
Maintaining Disks and Volumes
Managing Storage Spaces
Lab : Managing Storage
Lab : Compressing Folders
Lab : Enabling Disk Quotas
Lab : Creating a Storage Space
Lab : Synchronizing files with OneDrive

Module 6: Managing Apps in Windows 10
Providing Apps to Users
Managing Universal Windows Apps
Web Browsers in Windows 10
Lab : Sideloading an App
Lab : Installing and Updating Microsoft Store Apps
Lab : Configuring Internet Explorer Enterprise Mode

Module 7: Configuring Authorization & Authentication
Configuring User Account Control
Implementing Device Registration
Lab : Lab: Joining a Domain
Lab : Lab: Creating Security Policies
Lab : Lab: Configuring UAC

Module 8: Configuring Data Access and Usage
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Lab : Creating, Managing, and Sharing a Folder
Lab : Using Conditions to Control Access and Effective Permissions

Module 9: Configuring Threat Protection and Advanced Security
Malware and Threat Protection
Windows Defender
Connection Security Rules
Advanced Protection Methods
Lab: Configuring Windows Defender
Lab: Creating Firewall Rules
Lab: Creating Connection Security Rules
Lab: Using EFS
Lab: Using Bitlocker
Lab: Configuring AppLocker

Module 10: Supporting the Windows 10 Environment
Windows Architecture
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
Lab : Monitoring Events
Lab : Monitoring Reliability and Performance

Module 11: Troubleshooting Files & Applications
File Recovery in Windows 10
Application Troubleshooting
Lab : Using File History to Recover Files
Lab : Troubleshooting Desktop Apps
Lab : Troubleshooting Application Compatibility Issues
Lab : Troubleshooting Microsoft Edge Issues

Module 12: Troubleshooting the OS
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Lab : Recovering using Reset This PC
Lab : Recovering using a Restore Point

Module 13: Troubleshooting Hardware and Drivers
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Recovering using Driver Rollback