10991 - Troubleshooting Windows Server 2016 Core Technologies
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9:00am - 4:30pm
This course covers a wide variety of troubleshooting scenarios that a network administrator might encounter in their work. A high percentage of this course is labs that require students to identify problems and implement a solution that might include multiple technologies. Students will learn about common errors and resolutions related to Windows Server core technologies including: Active Directory Domain Services (AD DS), storage, certificates, Microsoft Hyper-V, load balancing, and failover clustering. Authentication to Office 365 is also covered. Some advanced services such as Microsoft Azure integration, containers, advanced security features such as shielded virtual machines etc., and Linux Integration and support are not covered.
AUDIENCE AND PREREQUISITES
This course is intended for IT professionals who are experienced Windows Server administrators and want to expand their troubleshooting skills. Students should be experienced with day-to-day administration of Windows Server. These students may or may not have Windows Server 2016–specific training.
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Networking fundamentals, including IPv4 and Domain Name System (DNS)
Principles and management of AD DS
Basic understanding of public key infrastructure (PKI)
Windows PowerShell basics
Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:
*Course Cost listed does not include the cost of courseware required in your registration. Please refer to your Invoice for the additional cost. If you have any questions, please contact us at email@example.com or 207-775-0244. Course is subject to minimum enrollment to run. If the minimum is not met this class may run as a live online class.
At Course Completion Understand the common steps in the troubleshooting process, and the commonly used troubleshooting tools. Utilize remote administration tools and how to troubleshoot PowerShell commands & script Troubleshoot network connectivity issues by using Windows Server 2016 tools Troubleshoot network connectivity issues by using Microsoft Message Analyzer. Troubleshoot IPv4 and IPv6 settings, network communication, the configuration of DHCP and client name resolution. Troubleshoot authentication issues, including user and computer authentication issues and AD DS replication issues. Troubleshoot authentication to Office 365. Troubleshoot issues related to application access. Troubleshoot issues related to accessing web-based applications. Troubleshoot issues related to file access. Manage and troubleshoot BitLocker. Troubleshoot issues related to server storage. Troubleshoot and optimize DFS namespaces and replication. Troubleshoot advanced file services.At Course Completion cont. Troubleshoot issues related to Group Policy. Troubleshoot a Group Policy application. Troubleshoot issues related to AD DS. Explain control management of AD DS objects and how to backup and restore AD DS objects. Troubleshoot issues related to domain controllers and trust relationships between domains and forests. Troubleshoot remote access to data and apps. Describe remote access options for apps, and how to troubleshoot Remote Desktop Services. Troubleshoot issues related to virtualization. Troubleshoot high availability. Troubleshoot failover clustering and Hyper-V clustering.Module 1: Implement a troubleshooting methodology Overview of the troubleshooting process Overview of troubleshooting tools Use remote administration tools Troubleshoot Windows PowerShell commands and scripts Lab : Implement a troubleshooting methodology Lab : Use troubleshooting tools Lab : Troubleshoot a remote server computer Lab : Troubleshoot a scriptModule 2: Troubleshoot network connectivity Troubleshooting with Message Analyzer Troubleshooting IP settings Troubleshoot network connectivity Troubleshooting DHCP Troubleshooting client name resolution Lab : Resolve network connectivity issues Lab : Troubleshoot DHCP Lab : Resolve name resolution issuesModule 3: Troubleshoot authentication issues Troubleshoot user and computer account authentication Troubleshoot AD DS replication issues Troubleshoot authentication to Office 365 Lab : Resolve sign-in problems Lab : Resolve sign-in problems at branch officesModule 4: Troubleshoot application access issues Troubleshooting access to Windows Server apps Troubleshooting issues with certificates Troubleshooting access to web-based apps Lab : Troubleshoot application access issuesModule 5: Troubleshoot file access issues Troubleshooting access to files and folders Manage and troubleshoot BitLocker Lab : Troubleshooting file access Lab : Test BitLocker on a Windows 2016 ServerModule 6: Troubleshoot storage issues Troubleshooting server storage issues Troubleshoot DFS Troubleshoot advanced file services Lab : Troubleshooting server storage issuesModule 7: Troubleshoot Group Policy Group Policy overview Troubleshoot Group Policy application Lab : Troubleshooting GPO applicationModule 8: Troubleshooting AD DS Overview of AD DS administration tools Control AD DS administration Backup and restore AD DS objects Troubleshoot issues related to domain controllers Troubleshoot AD DS trusts Lab : Deploy LAPS Lab : Recover AD DS objects Lab : Resolve common AD DS problemsModule 9: Troubleshoot remote access to data and apps Troubleshoot VPN connectivity Overview of remote access for apps Troubleshoot Remote Desktop Services Lab : Troubleshoot remote access to data and appsModule 10: Troubleshoot visualization issues Issues with VM configuration Troubleshoot VM resources Lab : Troubleshooting Hyper-VModule 11: Troubleshooting high availability Considerations for implementing load balancing Troubleshooting failover clustering Troubleshooting Hyper-V clusters Lab : Troubleshooting high availability