Collab 250 - Cisco Meeting Server Intermediate
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COURSE TIMES: 9:00am - 5:00pm

Printable version of this course


The Cisco® Meeting Server Intermediate course is an instructor-led, lab-based, hands-on offering by Cisco Learning Services. This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners, which enables them to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers.


This course is designed for technical professionals who need to know how to deploy Acano servers. The primary audience for this course includes:

*System engineers
*Technical support personnel
*Channel partners, resellers
Cisco recommends that you have the following prerequisite knowledge and skills:

Cisco Meeting Server Apps Foundation, or Acano Certified Operator or equivalent knowledge


This course is offered as a virtual instructor led class. If you have a group and would like onsite training, please contact: or call: 207.775.2044.


Tasks and Features Covered
Installing a Cisco Meeting Server in a single combined deployment
Installing a Cisco Meeting Server in a single split deployment
Troubleshooting tools
Integrating Cisco Meeting Server with Cisco TelePresence
Video Communication Server (VCS), Cisco

Module 1: Cisco Meeting Server Single Server Solution - Lesson 1: Describing the Cisco Meeting Server Solution
List the main capabilities a standalone Cisco Meeting Solution
List the main audio features of the Cisco Meeting solution
List the main video features of the Cisco Meeting solution
List the main web features of the Cisco Meeting solution
List the features of the Cisco Meeting Solution team Space
List the features of the Cisco Meeting Apps
Describe what the Cisco Meeting Solution can connect to for cross-platform communication

Lesson 2: Reviewing Authentication and Encryption
Describe symmetric and asymmetric encryption and how a Transport Layer Security (TLS) connection is set
Describe certificates and how certificates are used to authenticate messages
Describe how commercial certificates are obtained

Lesson 3: Describing the Single Server Solution
Describe the basic functionality of the Call Bridge, XMPP Server, Web Bridge, and Recorder components
Describe the single server solution and the components required
Describe the call flow of a single server solution

Lesson 4: Preparing for Cisco Meeting Server Installation
Describe three ways to deploy Cisco Meeting Servers in an enterprise
Describe the services prerequisites for the Cisco Meeting Server installation
Describe the specific Domain Name System (DNS) requirements for a Cisco Meeting Server
Describe the specific certificate requirements for a Cisco Meeting Server
Describe the licensing requirements for a Cisco Meeting Solution

Lesson 5: Installing Cisco Meeting Servers
Describe the Cisco Meeting Server 1K hardware platform and installation
Describe the VMware installation options
Configure the IP, DNS, and Network Time Protocol (NTP) address of the Cisco Meeting Server
Configure self-signed certificates and syslog server
Upgrade an Cisco Meeting Server

Lesson 6: Configuring the Web Admin
Describe the purpose of the Web Admin service
List three configurations that can be accessed on the Web Admin
Discuss the reason for using a port other than 443 to access the Web Admin with HTTPS

Lesson 7: Configuring the Call Bridge
Configure the Call Bridge
Configure Active Directory users from the Web Admin
Configure a CDR server from the Web Admin

Lesson 8: Configuring the Web Bridge
Describe the WebRTC App capabilities
Configure the Web Bridge
Configure the Call bridge to work with the Web Bridge
Firewall/NAT considerations on a single server deployment

Module 2: Troubleshooting Tools

Lesson 1: Using Troubleshooting Tools
Define the seven call detail record (CDR) record types and the information contained in each
Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting
Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup,
Identify common issues for end users using the Cisco Meeting Server solution

Module 3: Firewall Traversal and Unified Communications Application Integration

Lesson 1: Deploying a TURN Server
Describe the STUN (Simple Traversal of UDP through NATs [Network Address Translation]) protocol
Describe the TURN (Traversal Using Relays Around NAT) protocol
Describe Interactive Connectivity Establishment (ICE)
Discuss the call flow of a split deployment (including with Expressway, VCS, Cisco Unified Communications
Review the ports required for a split deployment
Configure the Cisco Meeting Server TURN server’s client IP address (public), and TURN credentials and
Configure the Call Bridge for TURN services

Lesson 2: Deploying Firewall and NAT Traversal
Describe the DNS Records required for a split deployment
Configure the internal server for Web Admin, Call Bridge and XMPP
Configure the Web Bridge on the external server
Configure the Trunk and Load Balancer
Describe how syslogs can be used to confirm connectivity between servers for a split server deployment.

Lesson 3: Integrating with UC Platforms
Deploying firewall and NAT
Discuss the call flow of a Unified Communications integrated server solution
Describe how the Cisco Meeting Server Call Bridge is reached from Cisco VCS and Cisco Unified
Create outbound call rules from the Cisco Meeting Server Call Bridge to the Cisco VCS, Cisco Unified
Create inbound call-matching rules on the Cisco Meeting Server Call Bridge
Describe the support for Cisco Meeting Server in Cisco TelePresence Management Suite
Describe how Cisco Meeting Server can be deployed as an Ad Hoc conference resource in Cisco Unified

Lab Outline
Lab 1: Lab Connectivity
Lab 2: Single Combined Server Deployment Preparation
Lab 3 Single Combined Server Deployment
Lab 4: Troubleshooting Tools
Lab 5: Single Split Server Deployment
Lab 6: Unified Communications Integration