Critical Thinking, Problem Solving & Decision Making
CLASS DATE(s):
7/23/2020 - 7/24/2020

COURSE LENGTH: 2 Days

COURSE COST: $1295.00

COURSE TIMES: 9:00am - 4:30pm

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COURSE OVERVIEW

Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives. In this course, you’ll explore a structured way to approach and dismantle problems with a view toward optimum outcomes.

This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.

AUDIENCE AND PREREQUISITES

This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.

After completing the course, you’ll understand why most decisions are of poor quality and be able to impose quality controls on both your decisions and the decisions of others.

FOLLOW UP COURSES  

This course is subject to a minimum enrollment. Price of courseware is not included. This course may run as a live distance learning class if minimum enrollment is not met.

COURSE TOPICS:


1. Identifying and Defining Problems
Understanding Problem Solving
Analyzing Problems
Working with Problem Owners and Stakeholders
Developing Effective Problem Statements
Determining Causes
Identifying and Managing Risks
Avoiding Problem-Solving Traps

2. Solving the Problem
Gathering and Analyzing Data
Developing Alternatives
Evaluating Options
Implementing the Solution
Verifying the Solution
Using Adaptive Techniques
Developing Ethical Solution

3. Thinking Critically
Understanding Critical Thinking
Identifying Arguments
Assesing the Credibility of an Argument
Exploring Weakness in an Arguement
Overcoming Obstacles to Critical Thinking
Avoiding Deductive Reasoning Fallacies

4. Group Decision making and Problem Solving
Understanding Group Dynamics
Envolving from a Group to a Team
Using Divergent Thinking
Using Convergent Thinking
Reaching Closure
Avoiding Common Group Traps
Working with Large Groups
Building Sustainable Agreements

5. Decision Support Tools
Understanding Decision Support Systems
Modeling Decisions Quantitatively
Describing Data Objectively
Working with Formulas and Functions
Performing What-If-Analyses
Weighting Factors
Creating Decision Trees
Using Graphics to Display Data