Outlook 2016 Level 2



COURSE TIMES: 9:00am - 4:30pm

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In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® 2016 Level 1 course and will help you customize a communication system well-suited to your work styles.
In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook 2016.


This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016. To ensure your success in this course, you should have end-user skills with any current version of Windows, including:

  • Being able to open and close applications.
  • Navigate basic file structures.
  • Manage files and folders.

Additionally, it will benefit you to have basic Outlook skills.


*Course cost listed does not include the cost of courseware or lunch. Course is subject to minimum enrollment. Please contact us at learn@vtec.org or 207-775-0244 for additional pricing information, or if you have any questions.


Lesson 1: Modifying Messages and Setting Global Options
Insert Advanced Characters and Objects
Modify Message Settings and Options
Configure Global Outlook Options
Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages
Group and Sort Messages
Filter and Manage Messages
Search Outlook Items

Lesson 3: Managing Your Mailbox
Use the Junk E-Mail Filter to Manage Messages
Manage Your Mailbox

Lesson 4: Automating Message Management
Use Automatic Replies
Use the Rules Wizard to Organize Messages
Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Set Advanced Calendar Options
Create and Manage Additional Calendars
Manage Meeting Responses

Lesson 6: Managing Contacts
Import and Export Contacts
Use Electronic Business Cards
Forward Contacts

Lesson 7: Managing Activities by Using Tasks
Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others
Delegate Access to Outlook Folders
Share Your Calendar
Share Your Contacts

Lesson 9: Managing Outlook Data Files
Use Archiving to Manage Mailbox Size
Back Up Outlook Items
Change Data File Settings