Outlook 2016 Level 1



COURSE TIMES: 9:00am - 4:30pm

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In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

    You will:
  • Navigate Outlook 2016 to read and respond to email.
  • Use the Address Book, and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.


This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:

  • Using Microsoft® Windows® 10
  • or
  • Microsoft® Windows® 10: Transition from Windows® 7


*Course cost listed does not include the cost of courseware or lunch. Course is subject to minimum enrollment. Please contact us at learn@vtec.org or 207-775-0244 for additional pricing information, or if you have any questions.


Lesson 1: Getting Started with Outlook 2016
Navigate the Outlook Interface
Work with Messages
Access Outlook Help

Lesson 2: Formatting Messages
Add Message Recipients
Check Spelling and Grammar
Format Message Content

Lesson 3: Working with Attachments and Illustrations
Attach Files and Items
Add Illustrations to Messages
Manage Automatic Message Content

Lesson 4: Customizing Message Options
Customize Reading Options
Track Messages
Recall and Resend Messages

Lesson 5: Organizing Messages
Mark Messages
Organize Messages Using Folders

Lesson 6: Managing Your Contacts
Create and Edit Contacts
View and Print Contacts

Lesson 7: Working with the Calendar
View the Calendar
Create Appointments
Schedule Meetings
Print the Calendar

Lesson 8: Working with Tasks and Notes
Create Tasks
Create Notes

Microsoft Office Outlook 2016 Exam 77-731