Building Trust
CLASS DATE(s):
9/24/2021
11/5/2021

COURSE LENGTH: 1/2

COURSE COST: $149.00

COURSE TIMES: 9:00am - 12:00pm

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COURSE OVERVIEW

The concept of trust may, at first glance, seem odd as a component of an effective business strategy. However, trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this book the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that encourage trust: asking for input and using it; doing what you say you'll do; and delegating effectively.

AUDIENCE AND PREREQUISITES

This course is designed for individuals looking to develop their leadership and supervision skills. It is appropriate for all levels of experience There are no prerequisites for this course There are no prerequisites for this course. There are no prerequisites for this course.

  

*Course cost listed does not include the cost of courseware. Course to run is subject to a minimum enrollment. Please contact us at learn@vtec.org or 207-775-0244 for additional pricing information, or if you have any questions.

COURSE TOPICS:


Chapter 1: What Does Trust Mean?
Your Definition of Trust
What Is Trust?
Trust Means Business

Chapter 2: Foundations of Trust
Three Fundamental Interpretations
Instinct
Past Experience
Current Experience
Mutual Understanding
Tips for Working on a Team

Chapter 3: Consequences of a Lack of Trust
Why People Don't Trust
What Happens When You Don't Trust
Consequence 1: A Lack of Commitment
Common Responses to Commitment and Trust Queries
Consequence 2: Lower Employee Satisfaction
The Revolving Door Syndrome
Consequence 3: A Lack of Open Communication
Steps for Improving Service
Project Team
Consequence 4: Empty Words and Unrealistic Images
Make People Your Most Important Asset!

Chapter 4: Three Steps for Encouraging Trust
Action Plan for Encouraging Trust
Step One: Ask for Input and Put It to Use
Step Two: Do What You Say You'll Do!
Step Three: Delegate Effectively