80539 Installation and Deployment in Microsoft Dynamics CRM 2013
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COURSE LENGTH: 2 Days

COURSE COST: $995.00

COURSE TIMES: 9:00am - 4:30pm

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COURSE OVERVIEW

This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, configuring an Internet-facing Deployment and administration tasks.

AUDIENCE AND PREREQUISITES

This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.

Before attending this course, students must have a working knowledge of:

Microsoft Windows Server
Active Directory
Internet Information Services (IIS)
Microsoft Exchange
Microsoft SQL Server
Microsoft Outlook

 

vendor course description

*Course cost listed does not include the cost of courseware (required) or lunch (optional). Please contact us at learn@vtec.org or 207-775-0244 for additional pricing information, or if you have any questions.
Course subject to minimum enrollment.
Course may run as a Live Distance Learning (LDL) session if minimum enrollment is not met.

COURSE TOPICS:


Module 1: System Requirement and Required Technologies
Microsoft Dynamics CRM Offerings
On-Premises Licensing Model
Online Licensing Model
Supporting Technologies
Microsoft Dynamics CRM Server
Accessing Microsoft Dynamics CRM
Microsoft Dynamics CRM for Office Outlook
Managing Emails
Microsoft Dynamics CRM Reporting Extensions
Microsoft Dynamics CRM Language Packs
Planning Overview

Module 2: Install Microsoft Dynamics CRM Server
Microsoft Dynamics CRM Server Requirements
Microsoft SQL Server Requirements
Active Directory Requirements
Components Installed During Server Setup
Microsoft Dynamics CRM Website
Required Installation Rights for Microsoft Dynamics CRM Server
Supported Server Topologies
Install Microsoft Dynamics CRM Server
Installation Troubleshooting
Post-Installation Tasks
Install Microsoft Dynamics CRM Using the Command Line
Deploy Microsoft Dynamics CRM Online

Module 3: Install Microsoft Dynamics CRM Reporting Extensions
Microsoft Dynamics CRM Reporting Overview
Microsoft Dynamics CRM Reporting Extensions
Requirements for Microsoft Dynamics CRM Reporting Extensions
Microsoft Dynamics CRM Report Authoring Extension
Install Microsoft Dynamics CRM Reporting Extensions
Lab : Install Reporting Extensions

Module 4: Manage Microsoft Dynamics CRM with the Deployment Manager
Deployment Manager
Deployment Administrators
Create a New Organization
Manage Existing Organizations
Manage Servers
Configure Access from the Internet
Update Web Addresses
View License Information
Upgrade the Microsoft Dynamics CRM Edition
Redeploy Microsoft Dynamics CRM
Import Organizations
Administer the Deployment Using Windows PowerShell

Module 5: Upgrade to Microsoft Dynamics CRM 2013
Upgrade Considerations
Base and Extension Table Merge
Upgrade Process Phases
Phase 1: Prepare to Upgrade
Phase 2: Establish the Test Environment
Phase 3: Upgrade and Validate the Test Environment
Phase 4: Upgrade and Validate the Production Environment
Perform an In-Place Upgrade of Microsoft Dynamics CRM 2011 Server
Perform a Migration Using the Same Instance of SQL Server
Perform a Migration Using a New Instance of SQL Server
Upgrade the Microsoft Dynamics CRM 2011 Email Router
Plan the Upgrade of Microsoft Dynamics CRM 2011 for Outlook

Module 6: Email Management
Email Processing
Email Tracking and Correlation
Mailbox Monitoring
Synchronization Methods
Email Address Approval
Overview of the Email Router
Install the Email Router and Rule Deployment Wizard
Configure the Email Router
Set Up a Forward Mailbox for the Email Router
Deploy Inbox Rules
Install the Email Router on Multiple Computers
Troubleshooting

Module 7: Microsoft Dynamics CRM for Microsoft Office Outlook
Microsoft Dynamics CRM for Outlook Overview
Installation Requirements
Deployment Methods
Install Microsoft Dynamics CRM for Outlook
Configure Microsoft Dynamics CRM for Outlook
Configure User Email Settings
Install Microsoft Dynamics CRM for Outlook Using the Command Line
Using Microsoft Dynamics CRM for Outlook with Offline Capability
Lab : Install Microsoft Dynamics CRM for Outlook
Lab : Offline Capability

Module 8: Configure an Internet-Facing Deployment
Overview of Claims-Based Authentication
Requirements for Configuring an Internet-Facing Deployment
Certificates
Install Active Directory Federation Services
Configure AD FS
Configure Claims-Based Authentication
Configure an IFD

Module 9: Maintain and Troubleshoot a Deployment
Service Accounts
Manage System Jobs
Delete Records
Disaster Recovery
Manage SQL Databases
Troubleshooting
Configure Tracing
Update Microsoft Dynamics CRM
Manage Data Encryption
Best Practices Analyzer (BPA)
VSS Writer Service for Microsoft Dynamics CRM
Marketplace

Module 10: High-Availability Options
Install Microsoft Dynamics CRM Server on Multiple Computers
Network Load Balancing
Clustering Microsoft SQL Server
Other SQL Server High-Availability Solutions
High-Availability Options for Other Supporting Components